Admissions Supervisor

Job Description

The job holder is to identify and admit qualified students to meet admission strategy and ensure smooth running of the admission process.  S/he is a highly credible ambassador of the school to manage and develop excellent customer relationships with prospective students and parents.

Key Responsibilities

1.    Admission

  • Implement and execute admissions operational strategies.
  • Oversee and ensure smooth running of the complete admissions cycle from start to finish.  Supervise application processing and admissions operations.  Conduct admissions interviews and assessments, record and update information on the admissions systems.  Manage all placement tests and interviews for new students to school and collate results.
  • Counsel prospective students and conduct pre-admissions evaluation.  
  • Communicate school’s ethos and approach in all interactions with prospective parents and students.  Maintain ongoing, positive communication with prospective students throughout the application and admissions process.
  • Drive the student diversification and admissions opportunities.
  • Manage wait pool lists and ensure the school’s admission procedure is transparent and adhered to.  Handle appeal of parents in a friendly and welcoming manner.
  • Ensure admissions procedures and practices are in compliance with the school policies.
  • Uphold admissions standards and ensure qualified students’ ability to enter school.
  • Follow the best practice of admission procedures and engage in on-going development and training.
  • Be the key point of contact for prospective parents from first contact with the school until the student’s first day.
  • Follow up with parents on re-enrollment paperwork and provide updated report to administrators.


2.    Marketing

  • Develop and conduct school tours for prospective families including staff liaison and all matters relating to prospective parents and student tours, ensuring that they have a positive experience during their tour and maintaining high-quality customer care at all times and following through the entire on-boarding process.
  • Ensure admission materials (brochures, flyers, website pages, email communication) accurately and effectively inform prospective students about the school admissions eligibility and applications procedures.
  • Plan, organize, and execute particular admissions events such as school tours and open days.  Participate in schoolwide promotional events.


3.    Research and Reporting

  • Provide regular reports with up-to-date statistics and analysis of student admissions and make recommendations where necessary to meet the admission development strategies.
  • Ensure the admission database is updated in an accurate and timely fashion.  Ensure data integrity and functionality of the admissions system.
  • Assess effectiveness of admissions operations.
  • Maintain comprehensive records and files for all applicants.
  • Research and disseminate information of relevance to administrators, such as analysis of comparative schools and entry requirements, visa requirements, English language requirements, etc.
  • Identify trends and opportunities from eligible applicants for opportunities for development.

Qualification & Experience

  • Minimum of bachelor degree, preferred in Communication, Marketing, Public Relations, Journalism or related disciplines.
  • At least 5 years of progressively responsible experience in school admissions and student service-related experience, or combination of education and relevant experience in a school setting. 
  • Experience with evaluation for international and diverse students preferred.
  • Previous experience of working within or managing an admissions team.  Successful and consistent track record of achievement in previous supervisory roles.
  • Strong track record of developing and managing relationships with corporates and parents.

Skill & Personality

  • Be a highly credible ambassador for the school.  Positive, enthusiastic and self-motivated, with a high level of personal integrity.
  • Native or near native English speaking ability.
  • High level of interpersonal, public relations, and collaboration skill that demonstrate the proven ability to build trusting relationships, establish and maintain effective and harmonious work relations with faculty and staff, students, parents and the general public.
  • Strong oral and written communication skills, including the ability to clearly communicate, interpret, explain and apply policies and procedures, assessment methods and results in non-technical language.
  • Maintain strict confidentiality of the office and student information is imperative.
  • Be confident to approach individuals and gather and retain large amount of information in a friendly and professional manner.
  • Highly organized, accurate and attentive to detail with strong statistical skills.  Good IT and administration skills in utilizing large database with high accuracy.
  • Able to prioritize and execute tasks in a high-pressured environment.
  • Be fully cognizant of the need to work outside normal school hours (after-school and weekends) as required.

To apply

This is an exciting opportunity which is challenging and full of learning opportunities.  Interested parties please apply via our employment webpage at www.ics.edu.hk together with full resume.

 

We are committed to providing a child safe environment safeguarding and promoting the welfare of children and young people.  All applicants must be willing to undergo thorough background checks and child protection screening.

 

All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.